Rachel Hoffman

EDUCATION

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Michigan State University; East Lansing, MI,  August 2022 – May 2025

Bachelor of Arts, Experience Architecture

Minor, Environmental and Sustainability Studies

Cumulative GPA:  3.95

 

WORK EXPERIENCE

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Jaster Athletics Project Management Intern;  Remote May 2024 - May 2025

• Design both desktop and mobile application screens and user experiences  for the JABA AI products.

• Gain an understanding of the JABA AI user base through user experience research including journey mapping and user flows.

• Communicate with the JABA AI product, management, and development teams to complete projects efficiently and meet deadlines.

• Research and analyze market competitors to understand how industry leaders have found success, and consider how the JABA AI brand can adapt and innovate upon these strategies to suit our users’ needs.

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MSU College of Osteopathic Medicine Student IT Support;  East Lansing, MI August 2024 - May 2025

• Connect MSU classrooms across the state of Michigan for virtual cross-classroom college classes.

• Work with MSU-owned technologies including computers, projectors, microphones, and casting devices to ensure a smooth classroom experience for students and professors.

• Provide professors with any technology assistance required for their classes, acting as a helping hand and as a resource for any questions and concerns regarding MSU technologies in their classrooms.

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Citizens Scholars Contract UX Designer;  July 2024 - August 2024

• Collaborated with Citizen Scholars Director and GA Director to see their ideas come to life in a way that considers design principles, accessibility standards, and user needs.

• Accommodated a wide set of users with competing needs; this included program donors, students, parents, and faculty.

• Created and presented through UI mockups backed up with research and reasoning based on the program’s needs and principles.

• Conducted continuous recursive design, reworking mockups as needed based on feedback and constructive criticism.
   

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Kellogg Hotel and Conference Center Kitchen Sanitation;  East Lansing, MI, January 2022 - October 2023

• Worked in a team effectively by prioritizing clear communication and a welcoming environment.

• Kept a clean working environment for the chefs by being proactive and attentive to what needs my attention.

• Worked efficiently with my team under stressful conditions such as washing upwards of a thousand dishes after large events.

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Elissa Slotkin for Congress Voting Registration;  East Lansing, MI, October 2022 - November 2022

• Helped register new voters by knocking door-to-door in the MSU student dorms in order to encourage participation in the ongoing election cycle.

• Engaged in nonpartisan conversation to help students and faculty find a voting method would work best for them.

• Utilized Google Spreadsheets to collect data, keep track of trends, and communicate with my team.

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Aéropostale Sales Associate;  Birch Run, MI,  May 2022 – August 2022

• Created a friendly store environment by greeting and checking in with customers throughout their time in the store.

• Assisted customers by working the register and finding specified items to make sure they have an efficient shopping experience.

• Backstocked new shipment and restocked the store floor to keep product organized and out for customers as soon as possible.

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Customware Technologies IT Assistant;  Saginaw, MI  July 2020 – August 2021

• Took notes and input data daily in order to track the progress of large projects and communicate my findings.

• Was a point of contact for company employees dealing with any technical issues with company-issued devices.

• Attended software presentations to understand the company’s current ongoing projects, taking notes on what me and my coworkers could improve on our part, or assist other teams with.

• Contacted 100+ employees about changes to a company-wide technology policy for one of Customware’s clients.

 

Other Experiences

• Member of Zeta Theta Omega, Michigan State University’s co-ed, animal-science-founded fraternity. I connect with peers over our love for the natural world and together we raise money for various environmental protection charities, including Coral Gardeners.

• Mentor of the empowHER Leadership Retreat for Girls. The program brings together hundreds of 4th-9th grade girls to learn and collaborate. As a mentor I created an inclusive, collaborative, and fun environment for them to feel confident to learn and grow.

• Member of the Arts, Culture and Urban Sustainability program. This program sent me abroad to Rome, Italy, where I learned about urban city design with Rome serving as an up-close case study. I was even selected to return as a program assistant. 

• Member of the Chinese Martial Arts of Michigan studio for 4 years, 2019 - 2023. Here I trained my disciple and dedication, completing traditional Chinese training including Iron Palm. I also competed in an international tournament for Sanda fighting.

• Member of Michigan State University’s Karate club, where I opened my mind to new forms of martial arts, and learned the differences between my Chinese practice and the Korean practice.​​​